nnok3 Terms and Conditions — Complete Guide to Using the Service

1 General Terms and Eligibility

By accessing the nnok3 platform or using any of its services, you are considered to have automatically agreed to these terms and conditions. This document forms a legally binding agreement between nnok3 (referred to hereafter as "the Company", "we", or "the Platform") and the registered user (referred to hereafter as "member", "you", or "player").

These terms apply to all nnok3 services, including online casino games, sports betting, live casino, slots, poker, cricket betting, and any future services that may be added to the platform.

1.1 Acceptance of Terms

You are considered to have accepted these terms in the following ways:

• By ticking the "I have read and agree to the terms" checkbox during account registration
• By logging into the platform and playing any game or placing a bet
• By completing a financial transaction (deposit or withdrawal)
• By continuing to use the platform after an update to the terms

1.2 Language and Interpretation

The Bengali version of these terms is considered the standard for Bangladeshi members. In the event of any dispute over interpretation, the Company's interpretation will be considered final.

2 Account Registration and Use

Creating a valid account is required to use nnok3 services. At the time of registration, you must provide accurate, complete, and up-to-date information.

2.1 One Account Policy

Each member may hold only one account. Creating more than one account using the same person, family, address, IP address, or payment method is strictly prohibited. If a duplicate account is detected, all bonuses and winnings in both accounts will be forfeited and the accounts will be suspended.

2.2 Registration Information

Information required for registration:

• Full name (as shown on your national ID or passport)
• Date of birth (for age verification)
• Active mobile number or email address
• Details of your preferred payment method

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. If you detect any unauthorized access or suspicious activity, notify our support team immediately via 24/7 live chat. Transferring or selling your account to a third party is strictly prohibited.

3 Age Verification and Eligibility

nnok3 strictly enforces a 21+ age policy. Only individuals aged 21 or above may register and bet on this platform.

3.1 Verification Process

The Company may request the following documents at any time to verify age and identity:

• Scanned copy of national ID (NID) or passport
• Proof of ownership of bKash, Nagad, or other payment methods
• Proof of address (utility bill or bank statement)

If requested documents are not submitted within the given timeframe, the account may be suspended and any pending withdrawals may be held.

3.2 Protection of Minors

We place the greatest importance on protecting minors from gambling. If a child or minor could access your device, keep your account logged out and your password secure.

4 Deposits, Withdrawals, and Payment Policy

nnok3 supports popular payment methods in Bangladesh. The key terms for deposits and withdrawals are set out in detail below.

4.1 Deposit Terms

• Minimum deposit: ৳200 (same limit for all methods)
• Supported methods: bKash, Nagad, Rocket, Upay, bank transfer
• Deposited funds may only be used for betting and gaming on nnok3
• Deposits from third-party accounts will not be accepted — the payment method used for deposits must be registered in your own name
• The Company reserves the right to temporarily or permanently disable any payment method without notice

4.2 Withdrawal Terms

• Minimum withdrawal: ৳500
• Standard withdrawal time: within 30 minutes to 3 hours
• Identity verification must be completed before a withdrawal request can be processed
• Withdrawals will only be sent via the method used for the deposit and to an account in the same person's name
• Withdrawals may be held until any active bonus wagering requirements are met
• The Company reserves the right to request additional documents to verify a withdrawal

4.3 Anti-Money Laundering (AML) Policy

nnok3 follows international anti-money laundering standards. If unusual transaction patterns are detected, the account will be reviewed and information may be provided to the relevant authorities if necessary.

5 Bonuses, Promotions, and Rewards Policy

nnok3 regularly offers bonuses and promotions. However, all bonuses are subject to the following general terms.

5.1 Welcome Bonus

• Bonus rate: 200% on first deposit
• Maximum bonus amount: ৳5,000
• Wagering requirement: the bonus amount must be wagered 10 times
• The welcome bonus applies once only and on the first deposit only
• If the original deposit amount is withdrawn before the wagering requirement is met, the bonus and any associated winnings will be cancelled

5.2 VIP Cashback Program

nnok3 has four VIP levels, each with a weekly cashback benefit:

• Bronze: up to 0.4% cashback per week
• Silver: up to 0.8% cashback per week
• Gold: up to 1.1% cashback per week
• Platinum: up to 1.5% cashback per week

Moving to a higher level requires active play and consistent engagement with the platform. The Company reserves the right to revise VIP level criteria at any time.

5.3 General Bonus Terms

• Bonuses may only be used on eligible games — the Company may exclude specific games from bonus wagering
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirement is met
• If bonus abuse is detected (for example, using low-risk betting strategies to meet wagering requirements), the bonus will be cancelled
• Each promotion has its own specific validity period — unused bonuses will be removed automatically once the period expires
• nnok3 reserves the right to change, suspend, or cancel any bonus or promotion without notice

6 Betting Rules and Gaming Policy

All betting and gaming activity on nnok3 is governed by the following rules.

6.1 Placing Bets

• A bet that has been confirmed cannot be changed or cancelled
• Each game and betting market has its own minimum and maximum bet limits
• The Company is not responsible for bets lost due to technical issues or network outages

6.2 Sports Betting

• Betting markets are opened and closed at the Company's sole discretion
• If an event is cancelled or rescheduled, a refund or resettlement will apply in accordance with the betting rules
• The Company reserves the right to void bets placed at incorrect odds, even after odds have changed
• International standards are followed for betting on BPL, IPL, T20, and ICC tournaments

6.3 Casino Games

• All casino games are operated by certified Random Number Generators (RNG) and fair play is guaranteed
• Game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others) operate their games according to their own rules
• If a game is left incomplete due to a technical error, it will be settled based on the game log

7 Prohibited Activities and Fraud Policy

Any of the activities listed below are strictly prohibited on nnok3. Violating these prohibitions will result in permanent account closure and all balances may be forfeited.

• Creating multiple accounts or registering under a third party's identity
• Bonus abuse — specifically, attempting to meet wagering requirements through low-risk system betting
• Depositing funds obtained through theft, fraud, or illegal means onto the platform
• Attempting to influence the outcome of any game, hacking, or using bots
• Participating in match fixing or attempting to improperly influence a sports event
• Exploiting technical errors on the platform (including chargeback fraud)
• Using another member's account details without authorization
• Misconduct or making threats toward Company staff

8 Privacy and Personal Data

nnok3 is committed to protecting your personal information. For detailed guidelines on how data is collected, used, and protected, please see our Privacy Policy page.

8.1 Use of Data

The information you provide may be used for the following purposes:

• Account management and identity verification
• Processing financial transactions
• Communicating relevant offers and promotions
• Fraud prevention and ensuring security
• Meeting legal obligations

8.2 SSL Security

nnok3 uses the highest standard SSL encryption technology to keep all your personal and financial information secure. We never sell or rent your information to third parties.

9 Responsible Gaming & Self-Regulation

nnok3 believes in promoting a responsible gaming culture. Online betting is a form of entertainment, not a source of income. For detailed responsible gaming guidelines, visit our Responsible Gaming page.

9.1 Setting Your Own Limits

Members can set the following limits on their accounts:

• Daily/weekly/monthly deposit limits
• Daily/weekly betting limits
• Temporary break (cooling-off period)
• Self-exclusion — once activated, account access will be blocked for a specified period

9.2 Support

If you feel you have a problem with gambling addiction, contact our 24/7 live chat support or seek professional help. nnok3 is here for you.

10 Account Suspension & Closure Policy

10.1 Company Rights

nnok3 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions
• Failure to verify identity or age
• Detection of fraud, misconduct, or suspicious activity
• As directed by a court or regulatory authority
• At the member's request (self-exclusion or account deletion request)

10.2 Balance of a Suspended Account

If an account is closed without a rule violation, the valid balance will be returned after verification is completed. If closed due to a rule violation, the balance may be fully or partially forfeited.

10.3 Voluntary Account Closure by Member

You may request account closure at any time via 24/7 live chat. Once pending transactions are settled, the valid balance will be available for withdrawal.

11 Limitation of Liability & Dispute Resolution

11.1 Limitation of Liability

nnok3 accepts no liability for the following:

• Disruption to gaming sessions due to internet connection outages or technical issues
• Losses caused by problems with your own device or software
• Delays or failures by third-party payment providers
• Losses resulting from your account information being disclosed to an unauthorised person
• Legal complications arising from using the service without knowledge of applicable local laws

11.2 Dispute Resolution

If a dispute arises, first contact us through our 24/7 Bengali live chat support. If the issue is not resolved through direct support, send a detailed complaint by email to: [email protected]. We review all complaints fairly and impartially.

11.3 In Case of Technical Error

If a software error in any game displays an incorrect result, the company reserves the right to settle on the basis of the corrected result, and where applicable, the bet will be voided and the original stake returned.

12 Changes to Terms & Contact

12.1 Right to Make Changes

nnok3 reserves the right to change, amend, or update these rules and terms and conditions at any time. A notice will be posted on the platform for significant changes. Continued use of the service after any changes will be considered as acceptance of the new terms.

12.2 Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24 hours, 7 days a week

12.3 Entire Agreement

These rules and terms and conditions, the privacy policy, and the responsible gaming guidelines together form the entire agreement between you and nnok3. No verbal or informal promise can override this document.

These rules and terms and conditions were last updated: January 2026. For any questions, please contact our support team.