nnok3 Privacy Policy
Your personal information is of the highest importance to us. This policy explains in detail how nnok3 collects, uses, and protects your information.
Table of Contents
1 Introduction and Scope
nnok3 ("we", "our", or "platform") operates an online betting and casino service for players in Bangladesh. This privacy policy applies to our website https://nnok3.cam and all associated digital services.
This policy explains what types of personal information we collect from our users, how that information is processed, how long it is stored, and what your rights are. By using our platform, you are considered to have given your consent to the terms of this privacy policy.
nnok3's privacy policy has been prepared to maintain the highest standards. We believe every user has the right to control their own information. If you have any questions about this policy, please contact us through the contact details listed below.
2 Information Collection
2.1 Information You Provide Directly
During account registration and use of the service, we may collect the following information:
- Full name and date of birth
- Email address
- Mobile number (for identity verification and transactions)
- Postal address (for verification purposes if required)
- National ID card or passport details (for KYC verification)
- Payment information — such as bKash, Nagad, Rocket, or Upay account numbers
2.2 Automatically Collected Information
When you visit our platform, certain information is collected automatically:
- IP address and device type
- Browser information and operating system
- Browsing history and time spent on the site
- Login history and session information
- Betting and gaming activity records
- Financial transaction history
2.3 Information Received from Third Parties
For the purposes of identity verification and fraud prevention, we may in some cases receive information about you from verification service providers. This information is also covered by our privacy policy.
3 Purpose of Information Use
nnok3 uses collected information only for specific and legitimate purposes. We use your personal information for the following reasons:
- Creating and managing your account
- Verifying your identity and age (KYC process)
- Processing deposit and withdrawal transactions
- Preventing fraud, money laundering, and other financial crimes
- Providing customer support — including 24/7 live chat support in Bengali
- Developing and monitoring responsible gaming policies
- Complying with applicable laws and regulations
- Maintaining the security and technical functionality of the platform
- Sending relevant promotional information with your consent
We never sell your information or transfer it to third parties for commercial purposes.
4 Information Storage and Security
4.1 Retention Period
We will retain your personal information for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations (such as financial transaction records). When no longer needed, information is securely deleted.
4.2 Technical Security Measures
nnok3 uses industry-standard technology to protect your information:
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Two-Factor Authentication option
- Regular security audits and vulnerability assessments
- Access controls — only authorized staff can view personal information
- Firewall and intrusion detection systems
- Encrypted database storage
However, no transmission of information over the internet is completely risk-free. We strive to ensure the highest level of protection, but we cannot guarantee absolute security.
5 Sharing Information with Third Parties
nnok3 may share information with third parties in limited circumstances under strict conditions. Those circumstances are listed below:
5.1 Service Provider Partners
Minimum necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technology services. These partners are contractually bound to comply with our privacy standards.
5.2 Legal Obligations
We may be required to provide necessary information in response to a court order, a lawful request from law enforcement, or a directive from a financial regulatory authority.
5.3 Fraud Prevention
Limited information may be exchanged with relevant organizations for the purpose of detecting and preventing fraud or illegal activity.
5.4 Business Transfers
In the event of a business sale, merger, or restructuring, user information may be transferred to the relevant parties. However, this privacy policy will continue to apply in such cases.
Except in the circumstances described above, we do not share your personal information with any third party.
6 Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the website recognize you.
6.1 Types of Cookies
- Essential cookies: Required for login sessions and security.
- Functionality cookies: Remember your preferences and settings.
- Analytics cookies: Help analyze how the site is used so we can improve the service.
6.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly and may result in login issues.
7 Your Rights
As a user of nnok3, you have the following rights regarding your own personal information:
7.1 Right to Access
You may ask us at any time what information we hold about you. We will let you know within a reasonable timeframe.
7.2 Right to Correction
If any information stored in your account is incorrect, you can request a correction. Verification may be required for certain corrections.
7.3 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, if there are legal obligations or ongoing disputes, retaining certain information may be legally required on our part.
7.4 Right to Object to Processing
You may object at any time to marketing communications and we will act in accordance with your preference.
7.5 Exercising Your Rights
To exercise any of the rights above, please contact us at the email address listed below. We will aim to respond within 30 business days.
8 Protection of Minors
nnok3 is an adults-only platform. This site is for users aged 21 and above only.
We do not knowingly collect any personal information from minors. Age verification is mandatory during the registration process. If we are informed that a user is under 21, we will immediately close that account and delete any collected information.
If a parent or guardian believes their child has registered on this platform, please contact us.
9 Changes to the Policy
nnok3 may update this privacy policy from time to time. If any significant changes are made, we will publish a notice on the platform and inform registered users by email.
The "Last Updated" date will be shown at the top of each version. Continued use of the platform after an update will be considered as your consent to the revised policy. We therefore recommend reviewing this policy regularly.
If you need a copy of a previous version, please contact our support team.
10 Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following. Our team is available 24/7 to assist in Bengali:
Email: [email protected]
Live Chat: 24/7 live chat support in Bengali
Response Time: Usually within 24 hours
We place the highest importance on your privacy and are committed to resolving any concerns promptly.